Introduction

MediTour (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, and communications.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, which legally requires organizations like ours to manage personal information responsibly, as well as with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA).

By using our services, you acknowledge and agree to the practices described in this Policy.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, email, phone number, date of birth, travel documents, and insurance information.
• Medical-Related Information (if you choose to provide it): General medical history, test results, or treatment preferences for the purpose of facilitating connections with clinics and healthcare providers abroad.
• Technical Information: IP address, browser type, device information, cookies, and usage data.
  
  

How We Use Your Information

We use your information to:

• Connect you with licensed doctors, clinics, and hospitals abroad.
• Facilitate travel, logistics, and service coordination.
• We will communicate with you about inquiries, appointments, or services.
• Improve our website, services, and client experience.
• Meet legal, regulatory, or security requirements.

We do not provide medical advice, diagnosis, or treatment. Licensed healthcare providers make all medical decisions.

Sharing Your Information

We may share your information with:

• Healthcare Providers: Clinics and licensed physicians, at your request, to assess suitability for procedures.
• Service Providers: Travel agencies, insurers, or logistics companies assisting with your arrangements.
• Legal Requirements: If required by law, regulation, or court order.

We do not sell personal information to third parties.

International Transfers

Since MediTour connects clients with providers abroad, your information may be transferred to jurisdictions outside Canada or the U.S. By using our services, you consent to such transfers. We take reasonable steps to ensure comparable levels of data protection.

Your Rights

Depending on your location, you may have rights including:

• Access: Request a copy of your personal information.
• Correction: Request updates to inaccurate or incomplete data.
• Deletion: Request that we delete your personal information (subject to legal obligations).
• Opt-Out (U.S./CCPA): Request that we not share your information for specific business purposes.

To exercise these rights, contact us at: info@MediTour.ca.

Data Retention & Security

• We retain personal information only as long as necessary to fulfill service purposes or comply with legal requirements.
• We use reasonable physical, technical, and administrative safeguards to protect your information.
• While we take precautions, no method of transmission or storage is 100% secure.
  
  

Cookies & Tracking

Our website uses cookies and similar technologies to improve user experience and analyze traffic. You may turn off cookies in your browser, but some site functions may not work correctly.

Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect information from individuals under the age of 18.

Changes to this Policy

We reserve the right to update this Privacy Policy from time to time. The revised version will be posted on our website, accompanied by an update on “Sept 29, 2025”

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: info@MediTour.ca.